Employment

JOB DESCRIPTION

Job Title: Mental Health Skill-building Case Manager

Supervisor: Clinical Director/Licensed Mental Health Professional

Description: Provide mental health skill-building services to individuals 18 years and older. Responsible for development and implementation of individualized services plans in accordance with program description.

Responsibilities:

• Provide direct services to clients, including linkage, advocating, supporting, and providing education as needed.
• Prepare written individual service plan, incorporating input from clients, involved service providers, and clearly identifying problem areas and needs, strategies, and service objectives.
• Respond to crisis situations within twenty four hours.
• Link clients with external programs or services, such as health services, recreational activities, childcare services, financial resources, employment resources, AA/NA groups, transportation resources, and others.
• Collaborate and coordinate with other service providers and professionals, such as attorneys, social workers, and probation/parole officers.
• Complete all progress notes and quarterly reports in a timely fashion.
• Recommend appropriate services for clients.
• Assure clients are informed of his/her human rights.
• Maintain weekly contact with referring agency.
• Conduct discharge planning in accordance with plan description.
• Attend all meetings as required.
• Provide accurate time sheets.
• Advise Clinical Director of the state of clinical services, its staff, and its needs and solicits their assistance with implementing solutions to problems.

Requirements:

1. Skills:
   • Knowledge of DSM-IV-TR/DSM V Diagnosis
   • Case management/Documentation
   • Oral and written communication
   • Individual Service Plan development
   • Crisis intervention
   • Ability to maintain confidentiality
2. Training/Certifications:
   • First Aid/CPR
   • Restraint Techniques
   • Ethics Training
   • Human Rights
   • Behavior Intervention

Minimum Qualifications: Must hold at minimum a Bachelor’s degree in Health and Human Services to include social work, gerontology, psychology, psychiatric rehabilitation, special education, sociology, counseling, vocational rehabilitation, criminal justice and human services counseling, or a related field from an accredited college or university; at least one year experience providing mental health services and case management to individuals suffering from mental illness. This position also requires a valid driver’s license, automobile and telecommunications availability, excellent verbal and written skills; counselling and social work theories and techniques; and community resources. Strong writing and case conceptualization skills and reference to a methodology. The successful completion of a criminal history or background investigation is required. The individual must obtain/have a board certification from board of counseling for Qualified Mental Health Professional Certification.

JOB DESCRIPTION

Job Title: Clinician

Supervisor: Director of Services

Description: Position is responsible for the coordination and implementation of all Substance Abuse Clinical services offered to adult clients. This position is responsible for staff training and supervision of clinical issues as well as overall counselor supervision in the program and group setting. This position is responsible for overall clinical case management of clients, to include medical, counseling, educational, vocational, and recreational services. This position will require on call services as needed. Duties include but are not limited to diagnostic initial assessment, prior authorizations, intakes, re-assessments, implementing treatment plans, conducting individual and family counseling, reviewing quarterly reports, discharge summaries and re-evaluating clients’ needs for continued stay. In addition, clinician responsible for the overall S.A. case management of clients in the group settings and will maintain a client caseload of 1 to 10 clients. This position is responsible for facilitating, (psycho educational, Substance Abuse, Anger Management, Life Skills, Family and Parenting) Groups. This position will act as a liaison between clients, referring agencies and other communities based organizations providing crisis intervention as needed. Advocating for the clients, whenever necessary experience with family systems, juvenile courts, crisis intervention, and parenting skills helpful. A cell phone, home telephone and a DMV license is required.

Responsibilities:

• Provides assessment, short-term treatment, and case management to client caseload.
• Provides clients with consulting and additional referral to community resources.
• Provides crisis intervention
• Participates in emergency on-call.
• Maintains confidential client records and statistical data on caseload.
• Keeps current with knowledge, availability, and quality of community resources and individual profession trends.
• Maintains license and/or certification.
• Provides consultation to supervisor/directors; performs other duties as assigned.
• Provide clinical supervision to staff in the setting for groups and other programs as required by licensure.

Requirements:

1. Skills:
   • Willingness to work in stressful situations Funding Sources
   • Case management Community Resources
   • Client documentation Counseling Interventions
   • Oral and written communication Computer software
   • Group and individual counseling CORE Standards
   • Crisis intervention Human Development
   • Treatment plan Development Computer software Ability to lecture and give presentation
   • Psychotherapy Ability to maintain confidentiality Genogram
   • Supervision Theoretical Approaches including CBT
   • Typing/Word processing
2. Knowledge of:
   • Funding Sources
   • Community Resources
   • Counseling Interventions
   • Computer software
   • CORE standards
   • Human Development
   • Psychotherapy
   • Genogram
   • Theoretical Approaches
3. Trainings/Certifications:
   • CPR/First Aid
   • Medication Training
   • Restraint Techniques
4.  Other:
   • Home telephone
   • DMV license
   • Cell Phone/Pager
   • Checking/Savings Account
   • Department of Health License

Minimum Qualifications: A Master’s degree; supplemented with two (1) year of successful clinical work experience with children, young adults and older in the field of institutional management, social work, education or other allied discipline. Registration with the Virginia State Licensing board required. 12 VAC 35-

JOB DESCRIPTION

Job Title: Director of Services Crisis Stabilization

Supervisor: Clinical Director

Description: To provide leadership and management of all case managers to monitor services delivery to clients. To monitor the overall day-to-day operations of the program.

Duties & Responsibilities:

• Provide oversight of the scheduling, billing and invoicing process.
• Review all billing for accuracy and monitoring all appropriate paperwork (i.e. progress notes, quarterly, discharge reports, etc.)
• Provide oversight of the productivity of staff to include the management of assigned cases and follow through of expected hours for each staff member.
• Provide direct supervision of all staff on a monthly basis to monitor their cases.
• Provide oversight of the accountability of paperwork receivable; weekly review of the billing sheets, follow up on any outstanding paperwork.
• Provide oversight of quality assurance of all client files to ensure compliance.
• Attend staff meetings and supervision with Clinical Director.
• Coverage of staff cases in cases of emergencies or staff shortage.
• Perform all other duties as assigned.

Minimum Qualifications: Any combination of education and experience equivalent to a Bachelor’s degree in Health and Human Services to include social work, gerontology, psychology, psychiatric rehabilitation, special education, sociology, counseling, vocational rehabilitation, criminal justice and human services counseling, or a related field from and accredited college or university; five years of experience providing mental health services and case management to individuals suffering from a mental illness. Master’s degree is preferred. This position also requires a valid driver’s license, automobile and telecommunications availability, excellent verbal and written skills; counseling and social work theories and techniques, and community resources. Strong writing and case conceptualization skills and reference to methodology. The successful completion of a criminal history or background investigation is required. The individual must obtain/have a board certification from board of counseling for Qualified Mental Health Professional Certification Skills:

• Knowledge of DSM-IV-TR/DSM V Diagnosis
• Case management/Documentation
• Oral and written communication
• Individual Services Plan development
• Crisis intervention
• Ability to maintain confidentiality

Trainings/Certifications:

• First Aid/CPR
• Restraint Techniques
• Ethics Training
• Human Rights
• Behavior Intervention

JOB DESCRIPTION

Job Title: Clinical Director

Supervisor: Owners

Description: A licensed mental health professional that possess a Master’s degree in the human services field to include: social work, gerontology, psychology, special education, sociology, counseling, and human services counseling or completed a graduate degree and is under the direct personal supervision of a person licensed under Virginia law, who is working towards licensure, and who is in compliance with the appropriate Virginia licensing board may perform the functions of the LMHP for purposes. Responsibilities will include providing oversight/supervision for: assessments, individual service plans and discharge planning, clinical supervision, the coordination and implementation of clinical services and clinical case management offered to clients. A thorough understanding of DMAS policies and procedures and DBHDS policies and procedures is required.

Duties & Responsibilities:

• Prepares written diagnostic assessments to be conducted face to face, assessing clients form multiple perspectives, including, psychological/emotional, social, academic, medical, behavioral, substance abuse, skills, strengths, barriers to economic self-sufficiency, treatment history, and others, and utilizing various assessment instruments.
• Generate a Magellan for each assessment completed.
• Assist mental health worker in creating an initial ISP within 24 hours and an ISP within 30 days of treatment. Sign off on each initial ISP and ISP personally in a timely manner.
• Provide supervision to (QMHPs and QPPs) providing case management services. Meets monthly with QMHPs and QPPs to provide clinical guidance, assess dynamics and needs of each case, determine the appropriateness of strategies, and assess progress of service delivery and planning.
• Attend monthly staff meetings and provide clinical guidance to QMHP or QPP and staff of Be Mindful Outreach Services, LLC.
• Perform clinical file reviews to ensure client files are in compliance with agency, DMAS, DBHDS and state code policies and procedures. Document clinical file review and make recommendations for changing as appropriate. Notify the Executive Director of findings in a timely manner.
• Provide consulting and additional referrals to community resources as appropriate.
• Manage a small caseload of client’s whenever needed.
• Stay abreast of DMAS, DBHDS, and State policies and procedures. Keep current with knowledge, availability, and quality of community resources and individual professional trends.
• Assist the Executive Director with design and development of the clinical aspects of program services and appraising staff performance.
• Collaborates and coordinates with other service providers and professionals, such as attorneys, social workers, and probation/parole officers.
• Maintain license and/or certification.
• Perform all other duties as assigned.

Minimum Qualifications: Licensed physician, licensed clinical psychologist, licensed professional counselor, licensed clinical social worker, licensed substance abuse treatment practitioner, licensed marriage and family therapist, or certified psychiatric clinical nurse specialist/practitioner or completed a graduate degree and is under the direct personal supervision of a person licensed under Virginia law, who is working towards licensure, and who is in compliance with the appropriate Virginia licensing board may perform the functions of the LMHP for purposes and have a Master’s degree from an accredited college or university in a human services field to include: social work, gerontology, psychology, psychiatric rehabilitation, special education, sociology, counseling, vocational rehabilitation, criminal justice and human services counseling. This position also requires a valid driver’s license, automobile and telecommunications availability, excellent verbal and written skills; counseling and social work theories and techniques; and community resources. Strong writing and case conceptualization skills and reference to a methodological. The successful completion of a criminal history or background investigation is required. Skills:

• Knowledge of DSM-IV-TR/DSM V Diagnosis
• Case management/Documentation
• Oral and written communication
• Individual Services Plan development
• Crisis intervention
• Ability to maintain confidentiality

Knowledge of:

• Community Resources
• Interventions
• CORE Standards
• Human Development
• Computer software
• Genogram Concepts
• State Code of Ethics

Trainings/Certifications:

• First Aid/CPR
• Restraint Techniques
• Ethics Training
• Human Rights
• Behavior Intervention

JOB DESCRIPTION

Job Title: LMHP-E

Supervisor: Clinical Director

Description: A licensed mental health professional that possess a Master’s degree in the human services field to include: social work, gerontology, psychology, special education, sociology, counseling, and human services counseling or completed a graduate degree and is under the direct personal supervision of a person licensed under Virginia law, who is working towards licensure, and who is in compliance with the appropriate Virginia licensing board may perform the functions of the LMHP for purposes. Responsibilities will include providing oversight/supervision for: assessments, individual service plans and discharge planning, clinical supervision, the coordination and implementation of clinical services and clinical case management offered to clients. A thorough understanding of DMAS policies and procedures and DBHDS policies and procedures is required.

Duties & Responsibilities:

• Prepares written diagnostic assessments to be conducted face to face, assessing clients form multiple perspectives, including, psychological/emotional, social, academic, medical, behavioral, substance abuse, skills, strengths, barriers to economic self-sufficiency, treatment history, and others, and utilizing various assessment instruments.
• Generate a Magellan for each assessment completed.
• Assist mental health worker in creating an initial ISP within 24 hours and an ISP within 30 days of treatment. Sign off on each initial ISP and ISP personally in a timely manner.
• Provide supervision to (QMHPs and QPPs) providing case management services. Meets monthly with QMHPs and QPPs to provide clinical guidance, assess dynamics and needs of each case, determine the appropriateness of strategies, and assess progress of service delivery and planning.
• Attend monthly staff meetings and provide clinical guidance to QMHP or QPP and staff of Be Mindful Outreach Services, LLC.
• Perform clinical file reviews to ensure client files are in compliance with agency, DMAS, DBHDS and state code policies and procedures. Document clinical file review and make recommendations for changing as appropriate. Notify the Executive Director of findings in a timely manner.
• Provide consulting and additional referrals to community resources as appropriate.
• Manage a small caseload of client’s whenever needed.
• Stay abreast of DMAS, DBHDS, and State policies and procedures. Keep current with knowledge, availability, and quality of community resources and individual professional trends.
• Assist the Executive Director with design and development of the clinical aspects of program services and appraising staff performance.
• Collaborates and coordinates with other service providers and professionals, such as attorneys, social workers, and probation/parole officers.
• Maintain license and/or certification with board of counseling
• Perform all other duties as assigned.

Minimum Qualifications: Licensed physician, licensed clinical psychologist, licensed professional counselor, licensed clinical social worker, licensed substance abuse treatment practitioner, licensed marriage and family therapist, or certified psychiatric clinical nurse specialist/practitioner or completed a graduate degree and is under the direct personal supervision of a person licensed under Virginia law, who is working towards licensure, and who is in compliance with the appropriate Virginia licensing board may perform the functions of the LMHP-E for purposes and have a Master’s degree from an accredited college or university in a human services field to include: social work, gerontology, psychology, psychiatric rehabilitation, special education, sociology, counseling, vocational rehabilitation, criminal justice and human services counseling. This position also requires a valid driver’s license, automobile and telecommunications availability, excellent verbal and written skills; counseling and social work theories and techniques; and community resources. Strong writing and case conceptualization skills and reference to a methodological. The successful completion of a criminal history or background investigation is required. Skills:

• Knowledge of DSM-IV-TR/DSM V Diagnosis
• Case management/Documentation
• Oral and written communication
• Individual Services Plan development
• Crisis intervention
• Ability to maintain confidentiality

Knowledge of:

• Community Resources
• Interventions
• CORE Standards
• Human Development
• Computer software
• Genogram Concepts
• State Code of Ethics

Trainings/Certifications:

• First Aid/CPR
• Restraint Techniques
• Ethics Training
• Human Rights
• Behavior Intervention

JOB DESCRIPTION

Job Title: Office Manager

Supervisor: Owners, Clinical Director/Licensed Mental Health Professional, Program Director, Chief Compliance Officer

Description: Responsible for the organization and coordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency.

Duties & Responsibilities:

• Provide day to day management of office
• Completion of all forms for hire of new employees
• Complete all client forms for initiation of service
• Execute monthly verification of Medicaid information
• File all office correspondence including forward and emails documentation
• Facilitate audit of charts to ensure proper documentation is in file to meet compliance standard
• Maintain all aspects of client chart to ensure compliance
• Maintain electronic database for clinical assignments for staff
• Maintain documentation and documents within the server database
• Input weekly data for staff payroll
• Billing for each client weekly
• Distribution of mail for inter and outer office mailing
• Maintain fiscal responsibility of all the expenditures
• Track billing on a monthly basis to ensure verification and reconciliation of funds received
• Set up of new client files
• Set up of new hire files
• Assist the clinical staff with other file maintenance
• Maintain inventory of office supplies and equipment
• Print all progress notes after initial review by upper management
• Other duties as assigned

Minimum Qualifications:

• An Associate’s degree in business equivalent
• A high school diploma with at least 2 of years administrative and supervisory experience
• Knowledge of accounting, data and administrative management practices and procedures
• Knowledge of clerical practices and procedures
• Knowledge of human resources management practices and procedures
• Knowledge of business and management principles
• Computer skills and knowledge of office software packages

Skills:

• Communication skills
• Problem analysis and assessment
• Judgment and problem solving
• Decision making
• Planning and organizing
• Work and time management
• Attention to detail and high level of accuracy
• Delegation of authority and responsibility
• Information gathering and monitoring
• Coaching skills
• Initiative
• Integrity
• Stress tolerance
• Adaptability
• Teamwork and collaboration
• Ability to maintain confidentiality

Trainings/Certifications:

• First Aid/CPR
• Restraint Techniques
• Ethics Training
• Human Rights
• Behavior Intervention